Let's work together.
✨ OPEN POSITIONS ✨ Boutique Inventory & E-Commerce Coordinator
Store Stylist (part time + full time positions)
Interested in working with us?! Please email your resume and why you want to work with us to ohbaby@xobimbi.com - and we'll be in touch shortly! We can't wait to hear from you, XOXO
SHIPPING IS FREE OVER $100!
Orders ship M-F from Poland, OH. You will receive a separate email with tracking once your order is shipped. We do our very best to ensure your items arrive safe and sound. However, if something arrives damaged, please contact us immediately for replacement. Please do not destroy the item(s) or package due to carrier’s request of possible inspection.
IN STORE PICK UP
Yay! Come visit us...
Pick up during store hours in as little as 30 minutes from the time you placed your order!
We are happy to offer local pickup at XO Bimbi! Please select the Pickup option at checkout only if you are able to pick up your order from our Ohio location. We'll notify you via email as soon as your items are ready to be picked up. Please bring your ID. If you have not received a notification of your order being ready and are heading our way, send us a text (330-503-9592) and we'll get right on it!
Orders must be picked up within 30 days of the date you are notified that your order is ready.
If you are unable to pick up your order within 30 days, please contact us. We are always happy to work with our customers when we can!
UNCLAIMED ORDERS
As a small business, we purchase limited quantities of inventory and reserve your item(s) specifically for your order. When an order remains unclaimed, we are unable to sell that inventory to another customer and still incur the costs associated with processing and holding the order. For this reason, unclaimed pickup orders are not eligible for refunds, exchanges, or store credit after the 30-day pickup period.
After 30 days, if an order remains unclaimed and we have been unable to reach you, the order will be considered forfeited and will not be eligible for a refund, exchange, store credit, or other compensation. We reserve the right to cancel the order and return the item(s) to inventory.
We will make reasonable attempts to contact the customer before taking action on an unclaimed order.
If you accidentally selected the Pickup option but need your order shipped, please contact us as soon as possible. Shipping charges may apply, and we will do our best to accommodate your request when possible.
Thank you for understanding and for supporting our small business! We truly appreciate you.
RETURN POLICY
We stand behind the quality of our goods, but we understand sometimes it’s just not the right fit. XOXO
We value each and every one of our customers, and we hope that every part of your shopping experience feels simple, enjoyable, and absolutely wonderful. XOXO
We accept exchanges within 30 days of purchase, provided the item is accompanied by a receipt and remains in perfect, unused condition with tags attached.* After 30 days all sales are final.
Please understand we are a small, local business. All returns are for store credit and the credit does not expire. All custom orders, personalized gifts, and holiday items are final and cannot be returned. All sale and promotional items are final sale; no refunds or store credits available. Halloween items including costumes will be considered final sale as of October 17, 2026. Due to health reasons cosmetics, earrings, hair accessories and swimwear are not eligible for returns. Gift card sales are final and do not expire. XO Bimbi reserves the right to refuse any return if they do not meet our return requirements.
*We are unable to refund incurred shipping fees.
General Inquiries & Support
WHO WE ARE
